Upon entering Starbucks, customers are greeted with the rich aroma of freshly brewed coffee, creating a warm and welcoming ambiance. The interior is tastefully decorated, providing a comfortable and relaxing space for individuals to unwind or meet with friends and colleagues. The menu boasts an array of coffee options, from classic lattes and cappuccinos to seasonal favorites, catering to the diverse preferences of its customers. In addition to its wide selection of caffeinated delights, Starbucks also offers a variety of pastries and light snacks, making it an ideal spot for a quick breakfast or afternoon pick-me-up.
The service at Starbucks is known for its efficiency and friendliness, ensuring that customers feel valued and appreciated during their visit. Whether customers choose to linger over a cup of coffee or opt for a speedy takeaway, the staff is dedicated to providing a pleasant and seamless experience. With an average rating of 4.2 out of 5, Starbucks has garnered praise for its consistent quality and customer satisfaction, establishing itself as a beloved coffee destination in the Memphis area.
Starbucks’ commitment to excellence and customer-centric approach has solidified its reputation as a go-to coffee shop for many. As a staple in the community, this establishment continues to attract coffee enthusiasts and casual visitors alike, offering a place to savor delicious beverages and create lasting memories.
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CALL: +1 901-729-4288
Address: 1850 Union Ave, Memphis, TN 38104
Opening Hours of Starbucks
Monday:5AM-9PMTuesday:5AM-9PMWednesday:5AM-9PMThursday:5AM-9PMFriday:5AM-9PMSaturday:5:30AM-9PMSunday:5:30AM-9PM
Starbucks Reviews and Opinions
Based on the visitor reviews, this Starbucks location seems to have a mixed sentiment. My experience with the Venti Flat Whites was disappointing – they were only served half full, and when I called to address this, the manager denied responsibility. This left me feeling frustrated and dissatisfied. The lackluster hot mochas we received during our evening visit did not elevate my impression of the coffee quality. The cleanliness of the bar near the windows was also less than ideal, which detracted from the overall experience.
On the other hand, despite some negative encounters, there were positive aspects too. A specific employee, Patrick, stood out for exceptional service and expertise. His welcoming attitude and professionalism significantly enhanced my visit. Similarly, the gesture made by Keisha in honoring my mobile order and providing a complimentary cake pop demonstrated excellent customer service.
Unfortunately, the negative experiences stand out, particularly the rude behavior of an employee during the Black Friday sale. The employee’s dismissive attitude and delay in fulfilling my drink order made for a frustrating experience. Additionally, the interaction with the employee with the green hair, who seemed standoffish, created an off-putting vibe. However, the positive experiences with Patrick and Keisha balanced out these negative encounters somewhat.
This Starbucks location seems to have its ups and downs. While the average rating of 4.2 out of 5 indicates generally positive experiences, the presence of rude and dismissive employees, inconsistencies in service, and issues with drink quality leave room for improvement. Although standout individuals like Patrick and Keisha contribute positively to the overall experience, the management should address the issues of inconsistent service quality and employee conduct to ensure a consistently positive customer experience.
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