Starbucks Reviews And Opinions

Starbucks is a well-known coffee shop located at 791 N Archibald Ave, Ontario, CA 91764, United States. With an average rating of 4.1 out of 5, it is a popular destination for coffee enthusiasts. The business can be reached at +1 909-605-6518.

The coffee shop operates from Monday to Saturday, opening its doors at 4:30 AM and closing at 9 PM. On Sundays, it opens slightly later, at 5:30 AM, but still closes at 9 PM. This consistent schedule allows customers to enjoy their favorite coffee beverages and treats at convenient times throughout the week.

Starbucks boasts a comfortable and inviting atmosphere, making it an ideal place to catch up with friends, have a casual business meeting, or simply relax and enjoy a cup of coffee. The shop’s welcoming ambiance is enhanced by friendly and attentive staff who are dedicated to providing excellent customer service.

In addition to serving a variety of high-quality coffees, including espresso, lattes, and cappuccinos, Starbucks offers an array of delectable pastries and snacks. Customers can also explore an extensive selection of teas, refreshing iced beverages, and seasonal specialties.

The location of the coffee shop in Ontario, CA makes it easily accessible to both locals and visitors. Whether stopping by on the way to work or seeking a cozy spot to unwind, Starbucks is a go-to destination for many.

With its consistently positive ratings and a wide range of offerings, Starbucks continues to be a beloved establishment for those who appreciate delicious coffee and a welcoming environment.

Starbucks Reviews and Opinions

After analyzing the visitor reviews of Starbucks, there are mixed sentiments about the coffee shop’s customer service and overall experience. The negative reviews emphasize the poor behavior of the staff, particularly in the drive-thru, and the cleanliness of the restroom facilities. Several customers have expressed dissatisfaction with the lack of friendliness and professionalism from the employees, causing them to have a negative impression of the establishment.

The drive-thru experience seems to be a recurring issue for some customers. They describe encounters with rude and unprofessional behavior from the employees, specifically mentioning a lack of greetings, aggressive service, and dry, rude attitudes. These interactions significantly impacted their perception of the coffee shop and led them to reconsider their patronage.

On the other hand, there are positive comments highlighting the friendly and efficient service, with some customers being recognized and having their orders prepared to their satisfaction. They appreciate the delicious taste of their drinks and the positive atmosphere, especially during tiring mornings. However, these positive experiences are overshadowed by the mentioned instances of poor customer service and unclean facilities.

Furthermore, the negative reviews also touch on the disappointing condition of the restroom facilities, describing them as dirty, lacking essential supplies, and overall below the expected standard of a Starbucks. Customers expressed their dissatisfaction with the staff’s response to these concerns, indicating a lack of accountability and proper resolution.

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While some customers have had positive experiences at this Starbucks branch, there are noteworthy issues related to the quality of customer service and the cleanliness of the facilities. Improvements in employee training for better interaction with customers and a more diligent approach to maintaining cleanliness could contribute to a more positive overall experience for visitors.

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