The Starbucks location in Pomona has garnered an impressive average rating of 4.5 out of 5, reflecting the high level of customer satisfaction. This establishment provides a warm and welcoming ambiance, making it an ideal spot for people to gather, work, or simply enjoy a cup of coffee.
The menu at Starbucks features an array of coffee beverages, from classic lattes and cappuccinos to seasonal favorites such as pumpkin spice and peppermint mochas. In addition to its coffee selection, the shop offers an assortment of teas, pastries, and light bites, catering to a diverse range of tastes.
Guests can choose to relax and savor their drinks in the cozy interior or take advantage of the outdoor seating on pleasant days. With its central location, Starbucks in Pomona serves as a convenient meeting place for friends, colleagues, and families.
The staff at Starbucks is known for their friendly and attentive service, ensuring that each customer’s visit is enjoyable and memorable. Whether patrons are stopping by for a quick caffeine fix or looking for a comfortable spot to unwind, the team at Starbucks strives to provide a positive experience for every guest.
Overall, Starbucks in Pomona stands out as a reliable and inviting coffee shop, earning a strong reputation for quality beverages, welcoming atmosphere, and exceptional service.
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CALL: +1 909-973-9053
Address: 3423 Pomona Blvd, Pomona, CA 91768, United States
Opening Hours of Starbucks
Monday:4:30AM-9PMTuesday:4:30AM-9PMWednesday:4:30AM-9PMThursday:4:30AM-9PMFriday:4:30AM-9PMSaturday:6AM-8PMSunday:6AM-8PM
Starbucks Reviews and Opinions
As a neighboring business to Starbucks, I couldn’t be happier with their welcoming, warm, and fast service. The management is kind and inviting, and the staff is friendly and knowledgeable. Their clean space makes for a pleasant environment.
My drink at Starbucks was awesome, even when I changed my mind and made it larger. Despite pouring it into another cup, the drink remained really good. However, the experience fell short due to the extremely dirty look and eyeroll I received when I asked to change my order, impacting my overall rating of the place.
While the service at the drive-thru deserves 5 stars, the food quality disappointed me. It seemed to be microwaved, and fresh options would be preferable.
Unfortunately, I encountered rude staff at Starbucks when I asked to warm up my latte, receiving unnecessary attitude. Staff training on customer treatment should be a priority for improvement.
One aspect that worried me was the presence of shady characters inside the coffee shop. This can create an uncomfortable atmosphere for customers and needs to be addressed.
Despite the generally positive aspects of Starbucks including fast and friendly service, warm drinks, and efficient drive-thru service, it’s crucial to address the issues of cleanliness, food quality, staff attitude, and ensuring a safe environment free from shady characters. The overall average rating of 4.5 out of 5 indicates a generally positive experience, but addressing these areas of concern will enhance the overall customer satisfaction and experience.
