The coffee shop offers a warm and welcoming ambiance, allowing customers to relax and enjoy their favorite coffee beverages in comfort. With ample seating and cozy decor, it’s an ideal spot for catching up with friends, conducting business meetings, or simply finding a quiet place to read or work.
Starbucks has garnered an average rating of 4.2 out of 5, reflecting the overall positive experience customers have had at the establishment. This rating exemplifies the dedication to quality and service that Starbucks consistently delivers to its patrons.
In addition to its renowned coffee selection, Starbucks also offers a range of delicious pastries and light snacks, providing the perfect accompaniment to any beverage. The friendly and efficient staff members are adept at crafting each order to perfection, ensuring that every customer receives their preferred drink just the way they like it.
The convenience of its location, combined with its commitment to excellence, makes Starbucks a go-to destination for caffeine enthusiasts throughout Allen, TX. Whether seeking a quick pick-me-up on the way to work or a leisurely afternoon coffee break, this coffee shop continues to exceed expectations and satisfy its loyal customer base.
For individuals seeking a reliable and inviting coffee shop experience, Starbucks sets the standard with its exceptional service, inviting atmosphere, and extensive menu offerings.
GET DIRECTIONS NOW
CALL: +1 214-495-8257
Address: 727 Central Expy S, Allen, TX 75013
Opening Hours of Starbucks
Monday:5AM-8PMTuesday:5AM-8PMWednesday:5AM-8PMThursday:5AM-8PMFriday:5AM-8PMSaturday:5AM-8PMSunday:5AM-8PM
Starbucks Reviews and Opinions
As a frequent customer, I used to love this Starbucks location, but unfortunately, the level of customer service has dramatically declined. My single latte order was repeatedly incorrect, and when it was finally fixed, it was handed to me with a broken lid, causing a messy spill without receiving any apology or acknowledgment for the inconvenience. It’s disappointing to say that the level of customer service and problem resolution has significantly decreased, earning this Starbucks less than one star and indicating a decline in their reputation as a high-class coffee company.
However, not all experiences have been negative. I have also had great experiences at this location, with incredibly kind staff who consistently make my mornings more enjoyable. The excellent service and consistently good drinks have made this Starbucks a favorite spot on my way to work.
On the other hand, some experiences have been quite unpleasant, with rushed and unresponsive service, leaving me feeling unwelcome and unsettled. This has led me to consider taking my business to other coffee shops in the future, particularly due to the perceived lack of responsiveness to customer needs and preferences.
While the location and staff friendliness are commendable, the drive-through service seems to take priority over in-store customers, impacting the overall efficiency and experience. Although the beverages and food meet expectations, the sit-down appeal is lacking, and the narrow curve of the location can be problematic for visitors.
In summary, while some experiences have been positive with friendly staff and great drinks, the decline in customer service and problem resolution has been noticeable. The inconsistent experiences at this Starbucks location have led to mixed feelings, making it challenging to confidently recommend it as a top choice.
