The Coffee Bean & Tea Leaf Reviews And Opinions

The Coffee Bean & Tea Leaf is a popular coffee shop located at 19800 Beach Blvd, Huntington Beach, CA 92648. Known for its cozy ambiance and delicious beverages, this establishment has garnered a reputation for excellence in the area. With an average rating of 4.3 out of 5, it’s evident that customers appreciate the quality of service and products offered by The Coffee Bean & Tea Leaf.

The Coffee Bean & Tea Leaf features a diverse menu filled with a variety of coffee and tea options to suit every taste. From classic lattes and cappuccinos to refreshing iced teas and specialty drinks, there is something for everyone.

Customers can enjoy their favorite beverages in the comfortable seating area provided by the coffee shop or opt for a convenient takeaway option. The friendly and attentive staff ensure that every visit is a pleasant experience for guests.

Conveniently open seven days a week, The Coffee Bean & Tea Leaf operates during the following hours: Monday to Friday from 6:00 AM to 7:30 PM, Saturday from 6:30 AM to 7:00 PM, and Sunday from 7:00 AM to 7:30 PM.

The location of The Coffee Bean & Tea Leaf on Beach Blvd in Huntington Beach makes it easily accessible for locals and visitors alike. Whether stopping in for a morning pick-me-up or an afternoon treat, this coffee shop is a go-to spot for many in the area.

In addition to its wide selection of beverages, The Coffee Bean & Tea Leaf also offers a range of pastries and light bites, perfect for pairing with a hot cup of coffee or tea. The inviting atmosphere and friendly service make it a popular choice for those looking to relax and unwind.

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Overall, The Coffee Bean & Tea Leaf continues to be a beloved destination for coffee enthusiasts and those seeking a welcoming environment to enjoy quality beverages.

The Coffee Bean & Tea Leaf
GET DIRECTIONS NOW
CALL: +1 714-963-7297

Address: 19800 Beach Blvd, Huntington Beach, CA 92648

Opening Hours of The Coffee Bean & Tea Leaf

Monday:6AM-7:30PM
Tuesday:6AM-7:30PM
Wednesday:6AM-7:30PM
Thursday:6AM-7:30PM
Friday:6AM-7:30PM
Saturday:6:30AM-7PM
Sunday:7AM-7:30PM

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The Coffee Bean & Tea Leaf Reviews and Opinions

The Coffee Bean & Tea Leaf has a 4.3 out of 5 rating, but my experience was far from satisfactory. I placed an order via Doordash for 2 drinks, 2 bagels, and 1 Cheese Danish. However, the order was incomplete as the Danish was missing, and the staff acknowledged that it wasn’t ready for pickup but still sent it out without informing us. This lack of communication and fulfillment of customer orders is disappointing and disrespectful. The resolution process through Doordash for the missing item and partial refund left much to be desired.

On a positive note, when I visited the coffee shop in person, I received fast and personable service. The waitstaff were nice and the ambience was described as great for working, despite internet issues. However, these positives were overshadowed by the negative experiences with online orders and customer service.

Unfortunately, the tales of poor customer service seem consistent. One visitor mentioned terrible service and being charged unfairly for a poorly made drink. Another customer felt discriminated against and received a tiny cup of Mint Chocolate without the expected taste of mint. Additionally, charging for a small cup of ice further soured the experience.

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The Coffee Bean & Tea Leaf presents a multi-faceted picture. While in-person experiences may be positive, the negative experiences with online ordering and customer service cannot be overlooked. The numerous complaints about unfriendly or discriminatory behavior are concerning and suggest a need for improvement in staff training and handling of customer complaints. This series of negative experiences has led me to question returning to this coffee shop and has certainly impacted my opinion of their service.

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