REAL The Human Bean Reviews - TOP OPINIONS & Tips!

The Human Bean, a popular coffee shop located at 20055 N 19th Ave, Phoenix, AZ 85027, offers a delightful experience for coffee enthusiasts. Operating hours are from 5 AM to 7 PM on Monday through Friday, with slightly later opening times of 6 AM on the weekends – Saturday and Sunday. Guests can reach out to the establishment by dialing +1 623-440-4410.

Upon stepping into The Human Bean, patrons are welcomed by the rich aroma of freshly brewed coffee and the cozy ambiance that invites them to unwind and savor their favorite beverages. The décor is modern yet warm, creating a welcoming atmosphere for individuals looking to kick back or catch up with friends and colleagues.

The Human Bean prides itself on offering an extensive selection of high-quality coffee blends sourced from around the world. From robust dark roasts to smooth and mellow light roasts, there is a coffee to suit every palate. The menu also features an array of specialty drinks, including flavored lattes, cappuccinos, and refreshing iced coffees, catering to diverse preferences.

With knowledgeable and friendly baristas at the helm, guests can expect expertly crafted beverages that consistently meet their expectations. The attention to detail in every cup reflects the dedication of The Human Bean to providing an exceptional coffee experience.

The airy setting of the coffee shop is ideal for both individuals seeking a peaceful spot to work or read and groups looking to enjoy a casual meet-up. Whether it’s to linger over a hot cup of coffee or grab a quick pick-me-up on the go, The Human Bean accommodates various needs and preferences.

Customers of The Human Bean have consistently lauded the establishment, giving it an average rating of 4.4 out of 5. This positive feedback is a testament to the exceptional service, inviting ambiance, and, most importantly, the outstanding quality of the coffee offered at this beloved spot.

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CALL: +1 623-440-4410

Address: 20055 N 19th Ave, Phoenix, AZ 85027

Opening Hours of The Human Bean

Monday:5AM-7PM
Tuesday:5AM-7PM
Wednesday:5AM-7PM
Thursday:5AM-7PM
Friday:5AM-7PM
Saturday:6AM-7PM
Sunday:6AM-7PM

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The Human Bean Reviews and Opinions

Based on the provided reviews, The Human Bean seems to have mixed sentiments among its customers. The experiences shared range from positive to negative, highlighting various aspects of the coffee shop.

The negative reviews focus on instances of poor customer service and incorrect orders. One individual expressed frustration at receiving a sweeter coffee than usual and encountering unresponsive staff when attempting to address the issue. Furthermore, the policy requiring customers to return on the same day to rectify an incorrect order was deemed inconvenient and inflexible. This led to dissatisfaction and a sense of being undervalued as a customer.

Comparatively, a positive experience was shared about the friendly server and enjoyable coffee, although there was mention of dissatisfaction with the waffle’s texture. Additionally, while the drinks were praised for their quality, concerns were raised about the menu display and accessibility, potentially impacting the overall customer experience. Despite these drawbacks, the shop received a respectable average rating of 4.4 out of 5.

The contrast between The Human Bean and another coffee chain, Starbucks, emerged in a customer’s account, emphasizing how the latter handled a similar mistake with more flexibility and customer-oriented approach. The willingness of Starbucks to honor their commitment despite the delay due to work obligations left a favorable impression, subsequently influencing the individual’s decision to patronize Starbucks or Black Rock in the future.

In summary, while The Human Bean has garnered positive feedback for its coffee and pleasant servers, there are notable issues regarding customer service, order accuracy, and menu accessibility. The contrasting experiences with Starbucks underscore the significance of adaptable policies and an emphasis on customer satisfaction. These elements play crucial roles in shaping the overall perception and loyalty of customers towards a coffee shop.Addressing the concerns regarding customer service, order accuracy, and menu accessibility can significantly enhance the overall experience for patrons, contributing to increased customer satisfaction and loyalty.