The ambiance of Gloria Jean’s Coffees Louis Joliet Mall is warm and inviting, with comfortable seating arrangements ideal for catching up with friends or relaxing alone. Upon entering, customers are greeted with the aroma of freshly brewed coffee and a wide selection of specialty drinks, including flavored lattes, iced coffees, and classic espresso beverages. The menu also features a variety of pastries and light snacks, perfect for pairing with a hot cup of coffee or tea.
The staff at Gloria Jean’s Coffees Louis Joliet Mall is known for their friendly and efficient service, ensuring that each customer’s visit is pleasant and enjoyable. The coffee shop’s location within the Louis Joliet Mall makes it a convenient stop for shoppers looking to take a break and refuel during their day.
Customers have praised the establishment for its convenient location, cozy atmosphere, and delicious coffee offerings. The average rating of 3.5 out of 5 reflects the mixed reviews received by the coffee shop, indicating both positive and constructive feedback from patrons.
Whether seeking a place to relax, catch up with friends, or simply enjoy a well-crafted cup of coffee, Gloria Jean’s Coffees Louis Joliet Mall offers a cozy retreat within the bustling mall environment. With its selection of handcrafted beverages and inviting ambiance, it continues to be a popular choice for coffee enthusiasts in the Joliet area.
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CALL: +1 815-439-3655
Address: 3340 Mall Loop Dr, Joliet, IL 60435
Opening Hours of Gloria Jean’s Coffees Louis Joliet Mall
Monday:11AM-7PMTuesday:11AM-7PMWednesday:11AM-7PMThursday:11AM-7PMFriday:11AM-7PMSaturday:11AM-7PMSunday:12-6PM
Gloria Jean’s Coffees Louis Joliet Mall Reviews and Opinions
Based on the visitor reviews, it’s evident that the sentiment towards Gloria Jean’s Coffees Louis Joliet Mall is quite mixed. The first review starts positively, mentioning “Arguably the best coffee in Joliet” and highlighting the “friendly staff” who consistently deliver great coffee. However, the subsequent reviews are overwhelmingly negative.
One customer expressed frustration at the delayed opening, where they had to wait for over 30 minutes without being served, ultimately leaving without a coffee. This resulted in a waste of time and resources. Another reviewer was disappointed by the interaction with the staff, noting that they were told there was no coffee available, only to witness other customers being served black coffee afterward. The interaction with the staff was described as “rude” and their service as lacking.
The third review expresses deep disappointment, deeming the location as the “worst” they have ever been to. The customer detailed an incident where they ordered a drink advertised on display, but the staff seemed confused and unprepared to fulfill the order. Furthermore, the quality of the coffee received was subpar, leading to frustration and subsequent disposal of the drink.
Despite these negative experiences, there is a contrasting positive note in one review, which highlights the location as “cool” for a quick stop or relaxation, indicating a more neutral sentiment.
Overall, the sentiment towards Gloria Jean’s Coffees Louis Joliet Mall is predominantly negative, with customers expressing frustration, disappointment, and dissatisfaction with various aspects of the service, including delays, unprepared staff, and substandard products. This indicates a need for improvement in the overall customer experience to enhance satisfaction and loyalty.
