REAL Peets Coffee REVIEWS - Honest OPINIONS Revealed!

Peet’s Coffee is a well-established coffee shop located at 2072 Salvio St, Concord, CA 94520. It provides a cozy and inviting atmosphere for both locals and visitors to enjoy premium coffee and a variety of delectable pastries. The shop’s operating hours are from 6 AM to 6 PM throughout the week, making it convenient for early risers and those seeking an afternoon pick-me-up.

The establishment has garnered an average rating of 4.1 out of 5, portraying its commitment to quality and customer satisfaction. This high rating reflects the positive experiences customers have had at Peet’s Coffee, enhancing its reputation as a preferred coffee destination in the area. Patrons can reach the coffee shop at +1 925-405-3650 for any inquiries or to place orders ahead of time.

Visitors to Peet’s Coffee can expect a diverse menu featuring an array of signature coffee blends, including rich espresso-based drinks and carefully crafted pour-over options. The shop also offers refreshing iced beverages and flavorful teas for those seeking alternative choices. In addition to beverages, customers can indulge in freshly baked pastries and light snacks, complementing their coffee experience.

The shop’s location in Concord, CA, makes it a convenient stop for locals and a welcoming discovery for those exploring the area. Whether patrons are seeking a peaceful place to relax with a good book or a casual spot to catch up with friends, Peet’s Coffee offers ample seating and a warm ambiance to accommodate various needs.

Overall, Peet’s Coffee has solidified its presence as a reputable and beloved coffee shop, boasting a favorable rating and an inviting setting for coffee enthusiasts. Its dedication to quality coffee, delectable treats, and customer satisfaction positions it as a go-to destination for a memorable coffee experience in Concord.

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CALL: +1 925-405-3650

Address: 2072 Salvio St, Concord, CA 94520

Opening Hours of Peet’s Coffee

Sunday:6AM-6PM
Monday:6AM-6PM
Tuesday:6AM-6PM
Wednesday:6AM-6PM
Thursday:6AM-6PM
Friday:6AM-6PM
Saturday:6AM-6PM

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Peet’s Coffee Reviews and Opinions

As per the reviews provided, it is evident that Peet’s Coffee has garnered mixed sentiments from its visitors. The feedback ranges from disappointment to the expression of delight.

One visitor expressed dismay when a clerk insisted on charging for tea, even though they had brought their own. This incident led the individual to opt for a competitor, Starbucks, where they were not charged for water and found the service satisfactory. Such instances can significantly impact customer loyalty and satisfaction.

Another reviewer lamented the treatment received by a frequent customer. The customer’s coworker, who regularly purchases iced coffee, is consistently dissatisfied with the service, feeling like a burden for requesting an extra cup of ice. This ongoing issue is disheartening, especially as it impacts a valued and kind customer.

A particularly unpleasant experience involved a customer purchasing Garuda beans, only to become ill after consuming the coffee. The individual’s attempt to seek assistance was met with disappointment, as the staff reportedly left them hanging and unable to resolve the situation effectively. This failure to address customer concerns can severely damage the shop’s reputation.

Conversely, a customer highlighted their positive experience, expressing their admiration for a particular employee and the overall ambiance. They emphasized the positive energy and the delightful quality of the coffee and pastries at the establishment.

Additionally, it was noted that the intentional removal of access to power outlets was a point of contention for some customers. While the rationale behind this decision was understood, the limitation inconvenienced patrons who occasionally required a quick charge. Nonetheless, the friendly nature of the baristas was acknowledged.

The sentiment analysis of Peet’s Coffee presents a varied perspective on the establishment. While some visitors were disappointed with the service and experiences encountered, others were effusive in their praise for specific aspects of the coffee shop. The overall rating of 4.1 out of 5 suggests a generally positive impression; however, specific issues highlighted in the reviews indicate room for improvement in customer service and satisfaction.