REAL Feedback On STARBUCKS - Honest REVIEWS & Opinions

Starbucks, located at 7051 Collins Rd, Jacksonville, FL 32244, is a popular coffee shop in the area. With an average rating of 4.1 out of 5, it is known for its inviting atmosphere and quality coffee. The shop’s contact number is +1 904-573-8252. The operating hours are as follows: Monday to Wednesday, from 5:30 AM to 7 PM; Thursday to Friday, from 5:30 AM to 8 PM; and on weekends, from 6 AM to 8 PM.

Starbucks offers a wide range of coffee beverages, from classic lattes and cappuccinos to seasonal favorites. Customers can also enjoy a selection of teas, hot chocolates, and refreshing cold drinks. The shop takes pride in using high-quality coffee beans and offering a variety of customization options to cater to different preferences.

The ambiance at Starbucks is cozy and inviting, making it a popular spot for both individuals and groups. Whether customers want to catch up with friends, have a business meeting, or simply enjoy a quiet moment alone, the shop provides a welcoming environment for all. With comfortable seating and free Wi-Fi, it’s an ideal place to relax or get some work done.

In addition to beverages, Starbucks also offers a range of delicious pastries and light snacks. From freshly baked muffins to savory sandwiches, there’s something to satisfy every craving. The shop prides itself on providing quick and friendly service, ensuring that customers have a pleasant experience with each visit.

The staff at Starbucks is known for their attentiveness and knowledge about the menu, always willing to help customers find the perfect drink or treat. The shop’s convenient location and extended operating hours make it a go-to destination for those seeking a quality coffee experience in Jacksonville.

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CALL: +1 904-573-8252

Address: 7051 Collins Rd, Jacksonville, FL 32244

Opening Hours of Starbucks

Monday:5:30AM-7PM
Tuesday:5:30AM-7PM
Wednesday:5:30AM-7PM
Thursday:5:30AM-8PM
Friday:5:30AM-8PM
Saturday:6AM-8PM
Sunday:6AM-8PM

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Starbucks Reviews and Opinions

Based on the reviews provided, it is clear that there are mixed sentiments toward this Starbucks location. The reviews mention both positive experiences and significant dissatisfaction.

The positive feedback mentions friendly and helpful staff, with specific recognition for a barista named Rosa and the quality of the drinks. These positive interactions contribute to a pleasant overall experience for customers.

However, there are also numerous negative comments. One customer expressed frustration at the slow service in the drive-thru, highlighting a consistent issue over several months. Another reported feeling disregarded by the staff, noting a lack of cleanliness and basic supplies in the store, as well as a significant delay despite ordering ahead on the app. This customer ultimately regretted choosing this location and recommended others to avoid it.

A particularly concerning review detailed an interaction with a staff member named CJ, who was described as unprofessional and unaccommodating. The customer, who disclosed being disabled, felt mistreated due to delayed service and refusal to address their needs with basic courtesy. This situation reflects extremely poor service and a lack of empathy toward a customer’s situation.

Additionally, one review mentioned receiving a subpar drink close to closing time, indicating a lack of attention to quality control and customer satisfaction during off-peak hours.

Overall, these reviews provide a snapshot of a Starbucks location with notable shortcomings in terms of efficiency, customer service, and adherence to brand standards. While the positive interactions with individual staff members are acknowledged, the consistent issues with wait times, staff attentiveness, and product quality raise concerns about the overall customer experience at this particular Starbucks branch.

While some customers have enjoyed positive experiences at this Starbucks location, the recurring themes of slow service, unprofessional conduct, and lapses in quality control paint a concerning picture. As a result, this Starbucks branch appears to have room for improvement in delivering consistent, high-quality service and upholding the brand’s standards.