The operating hours of Starbucks cater to early risers and night owls alike. On Mondays, Tuesdays, Wednesdays, and Thursdays, the shop opens at 4:30 AM and closes at 11 PM, providing customers with ample time to enjoy their favorite coffee throughout the day. On Fridays, Saturdays, and Sundays, the shop opens at 5 AM and closes at 11 PM, ensuring that customers can start their day with a freshly brewed cup of coffee even on weekends.
The average rating of Starbucks is 4.1 out of 5, indicating a high level of customer satisfaction. This speaks to the quality of service and products offered by the shop. Customers appreciate the friendly and efficient staff, as well as the consistently good coffee and food options available. The comfortable seating areas and free Wi-Fi also make it an appealing place for remote work or casual meetups.
In addition to the traditional coffee menu, Starbucks also offers seasonal and specialty drinks, catering to a variety of tastes and preferences. Whether customers are looking for a classic espresso or a trendy flavored latte, they are likely to find something to suit their palate at this establishment.
Overall, Starbucks in Pasadena, TX, stands out as a reliable and inviting coffee shop with a strong reputation for delivering a satisfying experience to its patrons. With its convenient location, extended operating hours, and positive customer feedback, it continues to be a go-to destination for coffee enthusiasts in the area.
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CALL: +1 713-944-0980
Address: 5510 Spencer Hwy, Pasadena, TX 77505
Opening Hours of Starbucks
Monday:4:30AM-11PMTuesday:4:30AM-11PMWednesday:4:30AM-11PMThursday:4:30AM-11PMFriday:4:30AM-11PMSaturday:5AM-11PMSunday:5AM-11PM
Starbucks Reviews and Opinions
After analyzing the customer reviews of Starbucks, it is evident that the sentiment towards this particular location is overwhelmingly negative. The recurring themes in the reviews include slow service, inaccurate orders, and unprofessional behavior from the staff.
The consistent dissatisfaction with the quality of orders is concerning. The mention of “the worst brown sugar shaken espresso” and the slow food orders on multiple occasions raises questions about the efficiency and competence of the staff. Customers expressed frustration with the time taken for their orders and highlighted the lack of attention to detail when preparing their beverages and food items. Terrible service and inaccurate orders were frequently mentioned.
The experience of waiting for pick-up orders while observing staff engaged in activities other than attending to customers is disappointing. It suggests a lack of focus and prioritization. There also seems to be a disconnect between customer requests and the actual execution of orders, as illustrated by the incident involving a customer repeatedly emphasizing their preference for no milk or whipped cream, yet receiving a beverage that did not align with their instructions. This demonstrates an apparent lack of attention to customer preferences and a disregard for accuracy.
The inefficiency in handling mobile orders and the dismissive attitude towards customers’ concerns, as described in the review where a staff member seemingly brushed off a customer’s complaint, reflects poorly on the professionalism and customer service at this Starbucks location. The suggestion for the entire staff to be replaced indicates a significant level of dissatisfaction and disappointment with the overall experience. The sentiment expressed by the customers is one of extreme dissatisfaction and frustration.
The sentiment analysis of the customer reviews for this Starbucks location reveals a consistent pattern of dissatisfaction with the service, accuracy of orders, and professionalism of the staff. The negative experiences outlined in the reviews significantly contrast with the average rating of 4.1 out of 5, indicating a notable disparity between the numerical rating and the actual customer experiences. This analysis underscores the imperative for improvements to enhance the overall customer satisfaction and experience at this particular Starbucks location.
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