The Coffee Bean & Tea Leaf Reviews And Opinions

The Coffee Bean & Tea Leaf is a well-established coffee shop located at 5653 Alton Pkwy #200, Irvine, CA 92604. Renowned for its cozy atmosphere and exceptional beverages, the shop has become a favorite spot for locals and visitors alike. The store’s contact number is +1 949-651-9903.

Operating Hours: The Coffee Bean & Tea Leaf opens at 5 AM on weekdays, making it an ideal destination for those craving a morning pick-me-up. On weekends, the shop opens at 6 AM. Closing times vary with the latest being 9 PM most days, providing ample opportunity to enjoy their offerings throughout the day.

The shop’s reputation precedes itself with an average rating of 4.4 out of 5, indicative of its consistent quality and customer satisfaction. The menu boasts an array of coffee and tea options, catering to all preferences. From classic drip coffees to indulgent lattes and soothing herbal teas, there is something for everyone.

Visitors to The Coffee Bean & Tea Leaf are greeted by a warm and inviting ambiance, making it an ideal place for both catching up with friends and finding a quiet corner to work or relax. The staff is known for their friendly and efficient service, ensuring a pleasant experience for all patrons.

The shop’s convenient location in Irvine makes it easily accessible to residents and commuters seeking a delightful beverage. Whether one is in need of a caffeine boost in the morning or a calming tea in the evening, The Coffee Bean & Tea Leaf stands ready to serve.

The Coffee Bean & Tea Leaf is a reputable coffee shop that has solidified its place in the local community. With its favorable rating, diverse menu, and welcoming environment, it continues to attract coffee and tea enthusiasts looking for a delightful experience.

The Coffee Bean & Tea Leaf Reviews and Opinions

I recently visited The Coffee Bean & Tea Leaf and ordered a hot earl gray tea. The quality of the tea was good, and the staff were professional, which made for a pleasant experience. The interior design created a cozy coffee shop feeling, but it was a bit crowded when I visited on a Sunday night. Despite that, I found the location convenient as it’s situated in a plaza. Overall, I would recommend this coffee shop based on my positive experience.

On another occasion, I tried a Vanilla spiced oat latte. The cashier was helpful, offering to add cinnamon to the drink when they were out of cardamom. Although the place was busy, I would definitely recommend it to others due to the pleasant service and tasty drinks.

However, my most recent experience at the coffee shop was not as positive. My husband and I have been regulars, but a particular encounter with a staff member left a sour taste. While some employees like Christian were charismatic, a woman working there on January 19th exhibited rudeness and hostility. This behavior made us feel unwelcome, especially when our mobile order was mishandled. It’s regrettable that this negative interaction may deter us from returning in the future.

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Additionally, I’ve noticed that the atmosphere can be challenging for customers with babies. During an evening visit, another patron made me and my baby feel uncomfortable by openly complaining about normal baby noises. While the drinks are delicious and the location is clean and relaxing, this experience was off-putting. Despite this, I rated the coffee shop with 4 stars, emphasizing that the issue lay with the behavior of the customer, not the store itself.

My overall impression of The Coffee Bean & Tea Leaf is mixed. While the quality of the drinks and the location’s ambiance are positive aspects, there are clear issues with certain staff attitudes and customer behavior. I would recommend caution if visiting with children, and also recommend addressing staff attitudes to ensure a more welcoming environment for all customers.

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