The coffee shop offers a range of beverages, including an array of coffee options, iced drinks, and tea, providing something for every taste preference. Additionally, customers can indulge in a variety of delectable baked goods and breakfast sandwiches, making it a convenient one-stop destination for a quick meal and a warm beverage.
With an average rating of 3.9 out of 5, Dunkin’ has garnered favorable feedback from patrons who appreciate the quality of its offerings and the convenience of its location. The shop’s pleasant ambience and efficient service have also contributed to its overall positive reputation among visitors.
Dunkin’ aims to provide a satisfying and enjoyable experience for every customer who walks through its doors. Whether it’s the welcoming atmosphere, the delightful aroma of freshly brewed coffee, or the friendly staff, the shop strives to create a welcoming environment for all.
In addition to its dine-in services, Dunkin’ also offers takeout and accepts online orders through its website or various delivery platforms, ensuring that its products are accessible to a wider audience.
Overall, Dunkin’ stands as a reputable coffee shop in the Lakewood area, serving up a delightful array of beverages and snacks with a commitment to customer satisfaction. Whether it’s a quick morning pick-me-up or a leisurely afternoon treat, Dunkin’ is dedicated to providing a consistent and enjoyable experience for all who enjoy its offerings.
GET DIRECTIONS NOW
CALL: +1 732-364-2940
Address: 1215 NJ-70, Lakewood, NJ 08701
Opening Hours of Dunkin’
Monday:4:30AM-8PMTuesday:4:30AM-8PMWednesday:4:30AM-8PMThursday:4:30AM-8PMFriday:4:30AM-8PMSaturday:4:30AM-8PMSunday:4:30AM-8PM
Dunkin’ Reviews and Opinions
Overall, the sentiment towards Dunkin’ coffee shop is quite mixed based on the reviews. Some aspects of the experience were positive, while others fell short of expectations.
The lack of availability of donuts at 4:30 pm, despite the store closing at 8 pm, left a negative impression on one visitor. This could cause frustration and disappointment for customers looking for a sweet treat later in the day.
The hot chocolate being described as “watery” compared to other Dunkin’ locations is a significant point of criticism. A watery drink can significantly impact the perceived quality of the beverages.
Additionally, confusion arose when a promotion for free medium coffee through the app did not reflect accurately. The discrepancy between the advertised promotion and the actual price experienced by the customer can lead to dissatisfaction.
The mention of a “vintage smell” evokes nostalgia and a sense of character for the establishment. Furthermore, positive remarks about the service and friendly customers contribute to a welcoming atmosphere. These elements can significantly influence the overall perception of the coffee shop.
On the other hand, there were reports of unsatisfactory food experiences, such as receiving an ice-cold sandwich and oily, dirty-tasting hash browns. Such negative encounters could lead to a decline in customer satisfaction and loyalty.
However, amidst these mixed experiences, there is recognition of a standout employee named Sean, who consistently delivers accurate orders and exceptional service. This demonstrates the significant impact that dedicated and attentive staff can have on customer satisfaction and retention.
The sentiment towards Dunkin’ coffee shop appears to be a blend of both positive and negative feedback. While some aspects of the experience, such as the vintage ambiance and excellent service, garnered praise, others, including food quality and promotional discrepancies, gave rise to dissatisfaction. It’s essential for the establishment to address these areas of concern to enhance the overall customer experience and maintain a positive reputation.
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