Customers are greeted by a cheerful and welcoming staff upon entering the coffee shop. The aroma of freshly ground coffee beans fills the air, creating an inviting and cozy ambiance. The shop’s interior is adorned with comfortable seating options, making it an excellent place to catch up with friends, hold meetings, or simply relax with a good book.
The menu at Biggby Coffee offers an extensive selection of coffee, tea, and specialty drinks to cater to diverse tastes and preferences. From classic espresso beverages to indulgent flavored lattes, there is something for everyone. In addition to their beverages, the shop also serves a range of delicious pastries and snacks, providing the perfect accompaniment to a steaming hot cup of coffee.
The overall reviews and ratings for Biggby Coffee have been consistently positive, with an average rating of 4.3 out of 5. The dedicated and friendly staff, coupled with the high-quality beverages, have contributed to the shop’s strong reputation within the community. Customers often praise the shop for its attentive service and inviting ambiance, making it a favored destination for coffee enthusiasts.
In terms of accessibility, Biggby Coffee can be easily contacted via phone at +1 517-484-1979. The shop’s operating hours from Monday to Saturday range from 6AM to 8PM, and on Sundays from 7AM to 8PM, providing ample opportunities for customers to satisfy their coffee cravings throughout the week. Whether seeking a quick caffeine fix on the way to work or a leisurely afternoon coffee break, Biggby Coffee stands ready to deliver.
GET DIRECTIONS NOW
CALL: +1 517-484-1979
Address: 2002 W Saginaw St, Lansing, MI 48915
Opening Hours of Biggby Coffee
Sunday:7AM-8PMMonday:6AM-8PMTuesday:6AM-8PMWednesday:6AM-8PMThursday:6AM-8PMFriday:6AM-8PMSaturday:7AM-8PM
Biggby Coffee Reviews and Opinions
Overall, the sentiment surrounding Biggby Coffee seems to be mixed, with a few negative experiences but some positive as well. The location was praised, and the staff were willing to accommodate an expired coupon. The reviewer particularly highlighted the great customer service and the quality of the drinks. This positive feedback reflects favorably on the coffee shop’s image.
On the other hand, there were negative experiences expressed by patrons. One individual was dissatisfied with their drink, specifically noting that it did not taste as expected. This negative experience, especially for a regular customer, could impact the brand loyalty. Additionally, another reviewer had a frustrating experience with the customer service, feeling that they were treated poorly and received poor service. The negative encounters expressed in these reviews may have influenced the lower star ratings for the coffee shop.
Amidst these mixed reviews, it’s important to note the positive endorsement from a patron expressing appreciation for the cozy ambiance and the support Biggby provides to local schools and athletic boosters. This positive feedback speaks to the community involvement and the welcoming atmosphere of the establishment, which can play a significant role in attracting and retaining customers.
It’s evident that customer service and drink quality are crucial factors in shaping patrons’ experiences and perceptions of Biggby Coffee. Addressing the concerns related to these aspects is vital to maintaining and improving the overall reputation and success of the establishment.
Biggby Coffee has garnered both positive and negative reviews, with praise for its location, customer service, and community involvement, alongside critiques about drink quality and customer service. It’s essential for the management to take into account both the positive and negative feedback and address any issues that may impact customer satisfaction and loyalty.
